Moving House United Utilities

October 14, 2023

Moving house can be a daunting task, with a seemingly never-ending list of things to do. One important aspect of moving house is ensuring that your water, wastewater, and drainage services are smoothly transferred to your new property. United Utilities, one of the largest water and wastewater companies in the United Kingdom, offers a comprehensive guide to help customers navigate through this process seamlessly. This article will provide key steps and essential tips for moving house with United Utilities, ensuring a hassle-free transition.

Moving House: United Utilities Guide

Moving house requires careful planning and coordination. When it comes to your water and wastewater services, United Utilities has a helpful guide to ensure a smooth transition. Their comprehensive guide includes key steps and essential tips to make the process as stress-free as possible.

Key Steps for Moving House with United Utilities

  1. Contact United Utilities in Advance: It is crucial to inform United Utilities about your move as early as possible. Contact them at least two weeks before your moving date to ensure they have enough time to process your request. United Utilities will then arrange for your water and wastewater services to be disconnected from your old property and connected to your new one.

  2. Meter Reading: Before leaving your current property, take a final meter reading and notify United Utilities of the readings. This will help ensure accurate billing for your final bill at your old address and the first bill at your new property.

  3. Set Up Payment: If you are an existing United Utilities customer, make sure to update your payment details and provide your new address for billing. This can be conveniently done through their online portal or by calling their customer service team.

Notify United Utilities of Your Change of Address

To avoid any disruptions in service or communication, it is vital to inform United Utilities of your change of address. Update your contact details on their website or contact their customer service team by phone. This will ensure that you receive important correspondence, such as bills and updates, at your new address.

Essential Tips for a Smooth Move with United Utilities

  1. Plan Ahead: Moving house involves numerous tasks, so it is crucial to plan ahead and allocate time for notifying United Utilities. By doing so, you can avoid any last-minute rush or potential issues.

  2. Organize Important Documents: Keep all relevant documents, such as your tenancy agreement or property purchase documents, handy when contacting United Utilities. This will help verify your details and make the process smoother.

  3. Inform Your Landlord or Estate Agent: If you are renting, inform your landlord or estate agent about your move and when you intend to disconnect and connect your water services. They may need to coordinate access for United Utilities personnel.

Moving house can be a stressful experience, but with the help of United Utilities’ comprehensive guide and following the key steps outlined, the process can be made significantly easier. By notifying United Utilities of your change of address and following their guidelines, you can ensure a smooth transition of your water and wastewater services. Remember to plan ahead, stay organized, and inform all relevant parties to make your move with United Utilities a hassle-free experience.