Moving House Virgin Media

November 25, 2023

Moving House Virgin Media: Relocating your Broadband and TV Services ===

Moving house can be a stressful experience, and one of the most important aspects to consider during this process is transferring your broadband and TV services. Virgin Media, a leading provider of telecommunications and entertainment services, offers a simple and efficient solution for customers who are moving to a new home. In this article, we will provide you with a step-by-step guide on how to transfer your Virgin Media services to your new address, as well as important considerations to ensure a smooth transition. Additionally, we will share expert tips to help you make the most of your Virgin Media move.

Step-by-Step Guide: How to Transfer Virgin Media to Your New Home

Transferring your Virgin Media services to your new home is a relatively straightforward process. Here are the steps you need to follow:

  1. Contact Virgin Media: Notify Virgin Media about your upcoming move as soon as possible. You can do this by calling their customer service helpline or visiting their website. Provide them with your new address and the date you will be moving. They will guide you through the process and confirm if their services are available at your new location.

  2. Check Availability: Before finalizing your move, it’s important to check if Virgin Media services are available in your new area. You can do this by using their online availability checker or by consulting with their customer service team. If Virgin Media is not available, they may offer alternative solutions or help you cancel your services without any penalties.

  3. Schedule Installation: Once you have confirmed the availability of Virgin Media services at your new address, schedule an installation appointment for your broadband and TV services. Virgin Media will send a technician to set up the necessary equipment and ensure everything is working properly.

Ensuring a Smooth Transition: Important Considerations for Moving with Virgin Media

While Virgin Media strives to make the moving process as seamless as possible, there are a few considerations to keep in mind to ensure a smooth transition:

  1. Plan Ahead: Contact Virgin Media well in advance of your move to allow sufficient time for the transfer process. This will help avoid any potential disruptions to your services and ensure that everything is set up at your new home before you arrive.

  2. Bundle Packages: If you currently have a bundled package with Virgin Media that includes broadband, TV, and phone services, make sure to inform them about any changes you may require. They can assist you in customizing your package to fit your new home’s needs.

  3. Inform Third Parties: Remember to inform any third parties, such as TV licensing or subscription services, about your change of address. This will ensure a smooth transition and prevent any interruptions to your favorite programs or services.

Expert Tips: Maximizing the Efficiency of Your Virgin Media Move

To make the most of your Virgin Media move and ensure a hassle-free experience, consider the following expert tips:

  1. Back Up Your Data: Before disconnecting your Virgin Media services at your old address, make sure to back up any important data or files from your devices. This will prevent any loss of valuable information during the move.

  2. Label Cables: When dismantling your equipment, such as routers and set-top boxes, label the cables to easily reconnect them at your new home. This will save you time and effort when setting up your services.

  3. Explore New Features: Moving to a new home presents an opportunity to explore new features and services offered by Virgin Media. Take the time to familiarize yourself with any updated offerings and consider any additional options that may enhance your entertainment experience.


Relocating your broadband and TV services with Virgin Media doesn’t have to be a daunting task. By following the step-by-step guide, considering important factors for a smooth transition, and implementing expert tips, you can ensure that your move is both efficient and stress-free. Remember to plan ahead, communicate with Virgin Media, and take advantage of the opportunities that moving to a new home presents. With Virgin Media’s support, you can enjoy uninterrupted connectivity and entertainment in your new residence.